Mission Statement

Tarantula.net are committed to be at the heart of latest technologies, so our product services can fulfil the needs of our customers and make their lives simpler. Our innovation, agility and passion, coupled with customer aspirations, help us create futuristic solutions that give a competitive advantage to our customers. Put simply, WE DELIVER.

Delivery Performance - A Snapshot

• 100% record of project delivery for all customers
• 100% of all cases raised are responded to within 24 hours
• Over 95% of all support issues raised by customers are resolved within 2 days
• 100% of users satisfied with the responsiveness of the support team (a recent user survey)
• We use the latest technologies to give customers a definite business advantage with futuristic solutions built in rapid prototype modular approach
• Proven and Trusted by the entire UK mobile telecom industry
• Immense growth – doubled the head-count in the past 3 years

Tarantula.net Objectives

• Be at the fore-front of innovation
• Create new innovative technology designs and future potential markets
• Partner with our customers to make their lives simpler by understanding their business, their needs and how we can help
• Create Intuitive Software to fulfil customers’ needs
• Improve and productise existing software products
• Increase service-based effort
• Be Innovative, Responsive and Agile