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As a customer-focused, data-responsible organization, we understand the value of our customer’s data, its sensitive nature, and the competitive edge it gives to their business. Information security therefore plays a vital role in our customer success objectives, where we strive to ensure confidentiality, integrity, and availability of our networks, information, and information systems.

We consider our innovation is helpful to our customers only when we can ensure trust by delivering our services with highest data security standards. Therefore, information security is the mainstay of Tarantula’s information management practices and part of our business development strategy.

In our pursuit to industry standard information security accreditation, we have pushed ourselves to the next level by undergoing Service and Organisation Controls (SOC) audits for SOC 1 Type 2 and SOC 2 Type 2 compliance. We are pleased to announce that our consistent commitment to information security policies, practices and procedures in Tarantula have been recognized by the international auditor body, the American Institute of Certified Public Accountants (AICPA). Tarantula has passed the comprehensive SOC 1 Type 2 and SOC 2 Type 2 audits and has been awarded with the corresponding SOC 1 Type 2 and SOC 2 Type 2 certifications.

What is SOC 1 Type 2 and SOC 2 Type 2 compliance?

System and Organization Controls (SOC) is the suite of reports produced during an information security audit as defined by the AICPA. These reports help information systems and service organizations like Tarantula to showcase and validate internal controls over the information systems and services that are provided to their customers. The reports focus on Trust Service Principles such as Privacy, Security, Availability, Processing Integrity, and Confidentiality related to the information systems and processes in place.

Specifically, a SOC 1 Type 2 report is an internal control audit for financial reporting, intended to showcase the quality status of Tarantula’s internal controls to customers and their auditors in the areas of risk management, logical access, change management, data security, and data availability.

Similarly, a SOC 2 Type 2 report is an internal control report that primarily focuses on how Tarantula safeguards customer’s data and how well those controls are in place. It is intended to showcase the quality status of Tarantula’s internal controls in the areas of information security, availability, confidentiality, and data privacy.

These industry-standard information security accreditations help further strengthen the trust our customers place in our products and services. Our responsibility does not end here with these audits. In continuation with our information security program, we are committed to carrying out annual SOC audits at Tarantula to ensure continuous improvement in customer data privacy and IT security.

Our SOC 1 and SOC 2 reports are available on request and under NDA. Please click on the button below to gain access.

About Tarantula

Tarantula is a proven world leader in telecom site management software and the trusted partner of leading telecom infrastructure operators in 20+ countries. Through its specialized site management platform, Tarantula is a fundamental pillar of support behind the management of more than 350,000 mobile towers, and assets worth US$25 billion around the world involving millions of records of the customer data.

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